FAQ

The basics

  • Of course! Everyone is welcome to join ANY of our trips. Some of them are with the collab of a student association but don’t worry, it’s not mandatory!

  • You will receive all the itinerary and details of your upcoming trip 1 or 2 weeks before departure. Don’t worry about it too much, that why we are here. We are making sure everything is perfect, give us some time!

  • If it’s not mentioned anywhere on the page of your trip, it’s not refundable. Trips are refundable ONLY if its specified

General questions

  • Unfortunately you cannot change your booking, so pay attention when you book your trip!

  • Yes, make sure to share with them the QR code and all the details that you have received.

  • If this happen we would be not able to give you a refund, because this is not our responsibility.

  • Unfortunately you can’t, our trips are organized for people +18

Payment

  • We use Eventix as a tiket shop for our trips. You will find different options available there. Choose the one that fits you best!

  • If you click the iDeal option you will be able to see more banks available like Revolut or N26. You can also pay with credit cards or PayPal!

  • You will find a box below where you can enter your promo code. Please, verify that your promo code works before purchasing

Before the trip

  • Usually meals are not included but sometimes breakfast is included in the fee of our hotel or hostel. It’s included only if its mentioned!

  • We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies

  • That depends on your passport and your migratory status. Please, check all the documents required on the website of the Cities/Country you’re going to.

  • Sorry to hear that! Unfortunately, we are fully booked! If you wanna keep in touch let us know so we can send you information if new tickets go on sale or if we have new trips coming soon.

  • we always have all kind of activities planned for everyone, in case you’re not interested in any of them you can have free time on the city! We will always have recommendations for you , just ask your guide.

  • In that case you should choose just one.

  • Everything that is inluded is mentioned on the page of each trip. If we add anything else on the way, we will let you know on your “Last info email” 1-2 weeks before departure.