Yes-Trips Privacy Policies
Last updated: 30 September 2025.
This privacy policy (this “Privacy Policy“) sets out the privacy policies and practices for Yes-Trips and its subsidiaries and affiliates (collectively “Yes-Trips“) with respect to how Yes-Trips collects your personal information. It also describes how Yes-Trips maintains, uses, and discloses personal information. This Privacy Policy applies to information collected from you by Yes-Trips or our affiliates via this website and websites operated or provided by Yes-Trips or our affiliates, including yes-trips.com, as well as third-party websites operated or controlled by Yes-Trips, including YES-Trips App (mobile application), Eventix (ticket sales), and other places where we may collect personal information. In this Privacy Policy, “personal information” means information or opinion about an individual whose identity is apparent or can be reasonably ascertained from the information or opinion as further defined under applicable privacy laws.
Please note that the Sites may contain links to other third-party websites that are not controlled or operated by Yes-Trips. This Privacy Policy does not apply to such third-party websites, and Yes-Trips is not responsible for the content of such third-party websites or the privacy practices of such third parties. Therefore, Yes-Trips encourages you to request and review the privacy policies of any third parties upon disclosing your personal information to such parties or when visiting such third-party websites.
Who We Are (Data Controller)
Yes-Trips, Kvk number B01944057
Ca L’Alegre de Dalt 51, 08024 Barcelona, Spain
Email: info@yes-trips.com
Yes-Trips acts as the Data Controller for the purposes of the General Data Protection Regulation (GDPR).
Consent
We process personal data only where a lawful basis applies: contract (to provide bookings, trips, and support), consent (marketing emails, analytics/marketing cookies, optional form fields), legitimate interests (site security, fraud prevention, service improvement, non-intrusive product messaging—balanced against your rights), legal obligation (tax, accounting, compliance), and vital interests (emergencies during trips).
Where we rely on consent (e.g., marketing emails, non-essential cookies), you may withdraw it at any time by contacting info@yes-trips.com or using the unsubscribe link. Withdrawing consent does not affect the lawfulness of prior processing.
Revisions to This Privacy Policy
Yes-Trips reserves the right, in Yes-Trips’s discretion, to change, modify, add or remove portions of this Privacy Policy at any time and from time to time. Where appropriate, we will notify you of material changes. The “Last Updated” date at the bottom of this Privacy Policy indicates when changes were made. All revisions will be posted to the Site and will apply to any personal information collected on or after the date posted.
Collection of Your Information
Yes-Trips may collect personal information in connection with your use or purchase of Yes-Trips’s products and services, including Events or through your use of the Site, which may include information provided in connection with the following activities:
- Registering or filling in forms on the Sites, or at our Events. This includes information you may provide when you request additional information about Yes-Trips’s products and services or sign up to receive Yes-Trips’s email newsletters.
- Your usage of the Sites and your IP address, for the purpose of informing user experience and improving services, site security, and marketing (where consented).
- Purchasing any product or service from Yes-Trips through the Site.
- Requesting information or assistance from Yes-Trips. Yes-Trips may keep a copy of any communications or correspondence you may send to it.
- Participating or responding to surveys.
- Participating in consumer contests, sweepstakes, and other promotions.
- Using other features of the Sites that may be offered from time to time.
The personal information that Yes-Trips may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, personal preferences, and any other personal information that you choose to provide.
Cookies
We use strictly necessary cookies to operate this site and non-essential cookies (such as analytics and marketing) only with your consent. On your first visit we display a banner with Accept All / Reject All / Manage Preferences options. Non-essential cookies are blocked until you provide consent. You can update or withdraw your choices at any time by clicking “Cookie settings” in the footer.
Our typical categories include:
- Strictly necessary cookies – always active
- Analytics cookies – Google Analytics via Google Tag Manager (consent)
- Marketing cookies – Meta/Facebook Pixel, Google Ads (consent)
IP Addresses
An IP address is a computer’s numeric address within a network. Yes-Trips may record your IP address for site operation, security, fraud prevention, and troubleshooting.
Protection of Your Information
To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Yes-Trips uses physical, technological and administrative procedures to protect the personal information that Yes-Trips collects. We also implement encryption in transit, access controls, and least-privilege practices. However, no method of transmission over the Internet is fully secure.
Use of Your Personal Information
Yes-Trips may use such personal information internally, separately or in combination with pre-existing information, for purposes including:
- Providing, improving, and marketing trips, products, and services
- Processing bookings and transactions
- Administering contests and promotions
- Contacting you and responding to communications
- Troubleshooting site problems
- Customizing your site experience
- Enforcing our Terms of Use
- Preventing and detecting fraud
- Compliance with legal obligations
- Sending marketing communications where you have consented
- Managing emergencies during trips (vital interests)
International Transfers
Some providers are located outside the EEA/UK (e.g., Google, Meta, Acumbamail, WeTravel, Eventix, Stripe, PayPal, WPX). Where data is transferred internationally, we rely on adequacy decisions or Standard Contractual Clauses (SCCs), supplemented by risk assessments and security measures. You can request details via info@yes-trips.com.
Disclosure of Your Information
Yes-Trips may disclose your personal information to affiliates and third-party service providers. All such processors operate under contracts requiring confidentiality, security, and use of data only on our documented instructions.
Retention of Your Personal Information
We retain personal data only as long as necessary or required by law:
- Bookings & transactions: 7 years (tax/accounting)
- Customer support: 3 years after resolution
- Marketing (consent): until withdrawn or 24 months of inactivity
- Analytics: 14–26 months, per Google Analytics configuration
- Legal claims: as long as needed to establish, exercise, or defend rights
Children’s Privacy
Yes-Trips does not knowingly collect data from children under 18.
Your Rights (GDPR)
You have rights under GDPR to access, rectify, erase, restrict, or object to processing (including marketing), request data portability, and withdraw consent at any time. To exercise these rights, contact info@yes-trips.com. We respond within 30 days and may verify your identity. You may also lodge a complaint with the Spanish Data Protection Authority (AEPD) or your local supervisory authority.
Choice and Opt-Out Preferences
Marketing emails are sent only with your consent. You can unsubscribe at any time. You may also adjust ad preferences via third-party tools (Google Ads Settings, Meta Ad Settings, etc.).
Access and Correction
Yes-Trips will take reasonable steps to ensure personal information is accurate and up to date. You may request access or correction at info@yes-trips.com.
Request for Access and Correction, Questions or Comments
Yes-Trips welcomes questions and comments about this Privacy Policy. Requests should be directed to: info@yes-trips.com or
Yes-Trips, Ca L’Alegre de Dalt 51, 08024 Barcelona, Spain.